General Manager/Product Lead, Alia

All Employees · New York, New York
Department All Employees
Employment Type Full-Time
Compensation $120-125K DOE

Reports to: Director of NDWA Labs

FLSA Status: Exempt

Location: Flexible/Remote

Start Date: Immediate


NDWA Labs is the innovation arm of the National Domestic Workers Alliance, one of the country’s leading progressive social movement organizations. At NDWA Labs, we’re building products that transform domestic work jobs into good jobs by bringing respect, living wages, and benefits to an invisible, undervalued, and vulnerable part of the economy. Rather than optimizing within the status quo, NDWA Labs leverages tech to disrupt power and fundamentally change the ways in which work is organized and paid, for the millions of women and immigrants in the domestic work industry. Our first product, Alia Benefits, helps workers set up a safety net that stays with them, even if they switch jobs. In the current moment, we have partnered with to take Alia a step further to directly help those most impacted by COVID-19. 

We are looking for a  General Manager/Product Lead to oversee and ensure the success of Alia Benefits. This is a unique opportunity to leverage technology for good and create meaningful and lasting change in the lives of some of the most vulnerable workers in the country, many of whom are immigrant women of color. Due to the COVID crisis, there is a surge of interest in models that expand the safety net to ensure a fair future of work for everyone. You will be leading a team that reinvents and expands the safety net to millions of workers who have never had access to one. 

You can read more about Alia in Fast Company & NPR, and more about the domestic worker movement in the New York Times.


  • Partner with the Director of NDWA Labs and other executives to lead the vision for Alia Benefits
  • Develop and own the multi-year business plan for Alia Benefits
  • Drive execution of Alia Benefits, including developing product plan (along with the Head of Product) and developing operations plan
  • Develop and execute healthy partnerships to scale our offerings across platforms and cities
  • Develop metrics to measure success of Alia Benefits and hold team accountable
  • Determine hiring needs and recruit accordingly


  • BA or BS degree, MBA preferred
  • 10+ years of proven experience in product management and/or business leadership roles at tech companies
  • Competent analytical skills and understanding of basic statistics, with the ability to understand and make decisions using data
  • Ability and willingness to roll up sleeves and perform hands-on tasks, while also scaling team and providing guidance
  • Inclusive people leader with a track record of building and developing teams to drive impact
  • Experience hiring, onboarding, and supervising team members required
  • Excellent communication skills
  • Bilingual English/Spanish a plus
  • Experience with marketplace businesses and start-ups a plus
  • Understanding of issues facing low-wage workers, immigrant communities, and other communities of color also a plus


  • Salary range $120-125K
  • Full and generous health, dental, vision and paid time off benefits
  • Location - Remote

Women, People of Color, People with Disabilities and LGBTQ people strongly urged to apply. Applications will only be accepted electronically. Please submit a resume and cover letter to this platform. This position will remain open until filled.

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  • Location
    New York, New York
  • Department
    All Employees
  • Employment Type
  • Compensation
    $120-125K DOE